Skyvegas: Problem players receive bonus offers despite self-locking

Again and again providers of gambling with negative headlines make it into the media. Now it became known that the British Online-Casino Skyvegas sent advertising emails with bonus offers to problem players in the past few days. The mails clearly show that the operator offers the people free spins. In the meantime, the British gambling supervision UK Gambling Commission (UKGC) has started investigations against the provider.

Messages on Twitter

The procedure of Skyvegas through the Twitter platform became known. Those affected had complained about the advertising of the provider. It became clear that the people spoke out against advertising from the gaming provider in advance and accordingly also should not have received any advertising.

The matter is still clear because some of the players not only did not want to advertise, but also excluded themselves from the online gambling. In the mails, Skyvegas promoted a so -called “Mystery Bonus”. This has to be redeemed quickly, then the players can look forward to five pounds and a 100 free spins. All profits resulting from the free spins can stay with the player. Adam Beck from Bristol, one of those affected, then had the Guardian Turned and expressed that the receipt of the mail had hit him hard three years after overcoming gambling addiction. His fear is that other players will be relapsed again. The UKGC also commented on Twitter that it would initiate an investigation.

Little trust in gambling providers

From the political side, the conservative Iain Duncan Smith expressed his displeasure and said that such a behavior significantly revealed that this industry should not be married. “People who try to stop and make sure that they are not drawn even deeper into the whirlpool of the debt becomes a target. This is outrageous. It shows us that self -regulation (the industry) no longer works for them, ”said Smith clearly.

Skyvegas that belonged to the Skybet had to pay a fine of one million pounds in 2018 due to a similar violation. Sky Betting and Gaming apologized and said that it was disappointing that from Gambling excluded people had received such material. The company now wants to herald internal investigations and see why such a mistake could occur.

Criticism also of English professional clubs

According to research by the BBC, the UKGC is also on several English professional clubs. These are said to have embedded links to gambling providers on their websites that are aimed at minors. It should be the Premier League clubs Arsenal, Tottenham, West Ham and Aston Villa as well as the Championship clubs QPR, Millwall and Reading.

After the matter was announced by the BBC, most clubs removed the left of their side. Only on the youth side of West Ham was the left of the provider Betway still visible and accessible. The clubs regretted their offenses. However, a UKGC spokesman made it clear that the incident was checked and advertising for gambling providers should not appear on pages that are aimed at minors. The spokesman initially left open whether and what consequences this will have for the clubs. In 2018 there was a similar case. At that time, the 15 clubs got away with a blue eye and received a warning.